Focused Desk
$2,800/ month starting
MONDR / COMMERCIAL OPERATIONS MANAGEMENT
You lead the work.
You lead the work.
We help run the business behind it.
Bids followed up. Billing kept on track. Project issues brought to the right people. MONDR manages the agreed operating work behind your jobs, with clear updates and fewer loose ends landing on your desk.
Discuss Your Operations See The Solution & Sample Reports FULLY REMOTE · COMMERCIAL SPECIALTY CONTRACTORSOperating pressures you shouldn’t have to personally manage.
01
“We have bids in motion. Who owns the next step?”
02
“We’ve earned the revenue. Is billing moving on schedule?”
03
“Do we need another hire, or just the help?”
04
“Which project issues need action before they become delays?”
Three operating desks. One clear view of the business.
Choose the work MONDR will manage. We track deadlines, coordinate next steps, follow up with the right people, and report back on what is moving and what needs your approval.
Revenue DeskManage billing readiness, pay application progress, receivables, and cash collection exceptions.View revenue report ↗
Bid & Pipeline DeskManage opportunities, estimator handoffs, submission deadlines, and approved follow-through.View bid pipeline report ↗
Project Operations DeskManage project information flow, RFI and submittal status, change orders, and open issues.View project ops report ↗
Explore the Client Operating Desk See the three desks and flag an example item.
MONDRSAMPLE DELIVERABLE
Owner Operating Brief
One weekly view of the work that needs attention.
Bids needing follow-up6
Billing packages blocked1
Jobs needing cost review1
OWNER DECISIONReview the job-cost forecast with the project manager before approving next steps.
Illustrative numbers, not actual client results. Scope and deliverables vary by engagement.
OWNER PERSPECTIVES
We used to scramble before every billing cutoff. Now the missing pieces get flagged early, instead of landing on my desk at the last minute.Marcus, GA✦
We were getting bids out, but then letting too many of them go cold. Having somebody stay on the follow-up makes a real difference.Tony, TN✦
I used to call three different people just to find out why something was stuck. Now I can see the issue, who has it, and what happens next.Angela, NC✦
I needed more coverage, not another full-time payroll commitment. This takes work off my team without adding another person I have to manage.Denise, TX✦
A managed operating function, scaled to your business.
Choose one, any two, or all three operating desks. MONDR manages the agreed follow-through, with reports delivered by email and regular phone check-ins. Get operating capacity without another full-time office hire. Systems and automation builds are optional.
Or begin with a one-time Operations Checkup ↗
ONE-TIME STARTING POINT
Operations Checkup
A 2–3 week operating review with a written findings and priority report. Find the most important fixes before deciding on longer-term support.
$2,000 standard scope Complex reviews quoted separately.
Request a Checkup ↗
OPTIONAL SYSTEMS & AUTOMATION PROJECT
Operations Infrastructure
We build the systems behind the work: forms, automations and flows, SOPs, and operating tools tailored to your business.
One-time, separately quoted. Available on its own or with a managed desk; never required. Discuss an Infrastructure Project ↗Recurring fees cover your agreed managed desk, follow-through, and reporting. Custom systems and automation builds are optional, separately quoted projects. Financial analysis is also available by project or add-on. Initial term: 90 days, then monthly as agreed. You keep technical and field decisions.
MONDR knows the business behind the job.
MONDR's approach grew from commercial construction lending and financial analysis, where solid records, clear responsibilities, and timely decisions matter.
We apply disciplined financial and operating analysis to commercial electrical, mechanical, HVAC, plumbing, fire protection, and other specialty contracting businesses, entirely remotely.
More About MONDRNEXT STEP
Put the operating pressure where it belongs.
Tell us which functions need stronger execution. We'll review your trade, project volume, systems, and priorities, then recommend an appropriate managed service.
No confidential financial or project documents needed to start.COMMERCIAL CONTRACTOR OPERATIONS & PERFORMANCE
You lead the work.
We help run the business
behind it.
MONDR manages the work that keeps revenue moving and projects on track: billing, bid follow-up, and project operations. We keep responsibilities clear, problems visible, and the right people moving on next steps, without adding another full-time office position.
WHEN THE BUSINESS GROWS
Strong projects need stronger operating control.
As commercial project volume grows, bids, billing cycles, approvals, and project obligations demand a consistent operating rhythm. MONDR manages the handoffs and follow-through, giving you added operating capacity without the payroll and supervision that come with another full-time hire.
See the Operating ApproachWe build the bid-to-contract follow-through. A single opportunity register, next actions, accountable owners, and a repeatable follow-up cadence, so proposals don't disappear after they're sent.
We establish reporting and accountability. Clear update deadlines, responsibility assignments, issue and change logs, and exception alerts that elevate the right information without involving you in every detail.
More operating capacity, without another full-time hire. MONDR takes responsibility for the selected billing, bid, and project workflows, without adding another salary, benefits package, or employee to supervise. Your team retains technical decisions and approvals.
We tighten the billing workflow. Invoice and payment-application tracking, missing-document follow-up, aging reviews, and collection coordination under your approved process.
We connect the numbers to decisions. We organize available job-cost and cost-to-complete records into management reporting, surface meaningful variances, and clarify what needs your project team's review.
We create operating ownership. Standard processes, recurring checkpoints, escalation rules, and documented decisions so the business doesn't rely on what you personally remember.
MANAGED OPERATIONS / STARTING INVESTMENT
Choose the depth of operating support.
MONDR manages three essential functions: Revenue, Bid & Pipeline, and Project Operations. Choose one, any two, or all three. Each engagement is scoped to your active projects, workflow volume, systems, and operating needs.
FUNCTIONS YOU CAN SELECT
Select the desks you need. Your package simply determines how many MONDR manages.
01 / REVENUERevenue Desk
Keep billing cycles moving and receivables actively managed.
Billing readiness & pay applications · Supporting documents · Payment status & follow-through02 / PIPELINEBid & Pipeline Desk
Keep opportunities progressing from invitation to submission and follow-up.
Bid intake & deadlines · Estimator coordination · Proposal tracking & GC follow-through03 / PROJECTSProject Operations Desk
Keep project commitments, documentation, and open decisions visible.
RFI & submittal tracking · Change-order status · Document routing & closeout checkpointsIntegrated Desk
$4,500 / month starting
Complete Operating Desk
$7,000 / month starting
CAPACITY WITHOUT ANOTHER FULL-TIME HIRE
When billing, bids, and project follow-through start stretching your team, MONDR takes responsibility for the functions you choose. You gain consistent operating coverage for a defined monthly fee, without recruiting, adding another salary and benefits package, or supervising an additional employee. Your team keeps the technical decisions and approvals.
Monthly fees cover the agreed managed desk and reporting scope. Building systems, forms, automations, flows, or SOPs is optional and quoted separately. No systems build is required to purchase a managed desk. Client approvals, technical decisions, and field work remain with your team. Initial managed-service term: 90 days, then monthly as agreed.
ONE-TIME OPERATING REVIEW
Start with the Operations Checkup.
A focused 2–3 week review of where bids, billing, and project follow-through are losing momentum. You receive a written Operating Findings & Priority Report with the changes worth making first.
OPTIONAL PROJECT / SYSTEMS & AUTOMATION
Operations Infrastructure
Need us to build the structure behind your operation? We design and implement systems, intake forms, automations and flows, SOPs, and practical operating tools for your team.
Available as a standalone project or alongside any managed desk. Not required for recurring service.One-time projectSeparately quoted by scopeDiscuss an Infrastructure Project
Managed operations, not outsourced field management.
MONDR manages agreed business processes and coordinates action across existing personnel and systems. The contractor's estimator, project managers, accountants, licensed professionals, and executives retain technical, contractual, financial, and field authority.
PRACTICAL SUPPORT, CLEAR RESPONSIBILITY
Get bids, billing, and project updates out of your head and into a system.
We look at what gets missed between estimating, the field, and the office. Then we set responsibilities, follow-up dates, and practical reporting. You keep control of the jobs and the decisions.
See Sample Reports ↗01
Understand how your business runs.
We speak with the owner and key office/project staff, map the flow from bid to payment, and review representative records.
OUTPUT / OPERATIONS ASSESSMENT + PRIORITY MAP
02
Agree on a practical working rhythm.
For a managed desk, we agree on information handoffs, approvals, emailed reports, and regular phone check-ins. Building new systems, forms, or automations is available through an optional Operations Infrastructure project.
OUTPUT / HANDOFF PLAN + REPORTING CADENCE
03
Keep agreed work moving.
With recurring support, MONDR owns defined follow-through: requesting updates, tracking next actions, coordinating billing steps, and logging exceptions.
OUTPUT / WEEKLY ACCOUNTABILITY + ACTION TRACKING
04
Keep the owner in control.
We email your Owner Operating Brief with completed actions, overdue items, exceptions, and decisions requiring approval, with a scheduled phone review as agreed. Optional Financial Performance & Decision Support adds job profitability, cost-to-complete, and cash-flow analysis from verified records.
OUTPUT / WEEKLY OWNER OPERATING BRIEF + MONTHLY PERFORMANCE REVIEW
OWNER PERSPECTIVES
We used to scramble before every billing cutoff. Now the missing pieces get flagged early, instead of landing on my desk at the last minute.Marcus, GA✦
We were getting bids out, but then letting too many of them go cold. Having somebody stay on the follow-up makes a real difference.Tony, TN✦
I used to call three different people just to find out why something was stuck. Now I can see the issue, who has it, and what happens next.Angela, NC✦
I needed more coverage, not another full-time payroll commitment. This takes work off my team without adding another person I have to manage.Denise, TX✦
YOUR STARTING POINT
Where could your operation be stronger?
Choose the area where better follow-through or clearer visibility would make the biggest difference. We’ll use it to shape a useful first conversation.
More than one priority? You can select additional areas in the inquiry.
MONDR / OPERATIONS FIT CHECK
Where would better support help most?
Choose a starting point. We’ll carry your selection into the inquiry.
Your choice will already be selected. Add any other priorities in the next step.
GOOD TO KNOW
Know exactly how
we work.
Your people stay in charge of the work. MONDR manages the operating follow-through around them, giving owners added capacity without making another full-time hire the first answer. Your team retains technical, financial and field authority.
Ready to Talk About Your Operation?MONDR takes management responsibility for agreed Revenue Desk, Bid & Pipeline Desk, and Project Operations Desk workflows, including intake, tracking, cross-team follow-through, exception management, and reporting. Your service agreement defines specific deliverables, volume allowances, approval boundaries, and escalation rules.
No. MONDR uses agreed information handoffs, approved exports or inboxes, and your existing records to coordinate work and provide reports. We can arrange updates by email and scheduled calls. If you want us to create new systems, forms, automations, or integrations, Operations Infrastructure is a separately quoted optional project.
Focused, Integrated, and Complete are recurring management and reporting services with a proposed initial 90-day term, then monthly continuation under the agreement. A custom systems build is not required. Operations Infrastructure can be purchased as a standalone project or added to a retainer; the $2,000 standard-scope Operations Checkup is likewise available independently. Both one-time services have separate scopes and fees.
No. MONDR manages defined operating processes, reporting and cross-team follow-through. Your estimators, project managers, accounting staff and executives retain their professional responsibilities and approvals. Where owners have more work than existing teams can manage, MONDR provides additional capacity without requiring an equivalent new full-time role.
The Focused Desk starts at $2,800/month, Integrated at $4,500/month, and Complete Operating Desk at $7,000/month. Actual fees depend on project count, workflow volume, and service requirements. Custom Operations Infrastructure builds are optional and priced separately by project scope. The independent Operations Checkup starts at $2,000 for a standard review; more complex reviews are quoted separately.
Yes. Sales, onboarding, ongoing operating management, report delivery, and phone reviews are remote across the United States. Optional Operations Infrastructure projects can also be delivered remotely. MONDR does not provide jobsite supervision or on-site field support.
LET'S GET TO WORK
Tell us where your operation needs stronger management.
Tell us which operating function needs attention: revenue, bid pipeline, or project operations. We will assess fit, current systems, scope, and the appropriate managed service before any commitment.
Fully remote · Serving commercial specialty contractors nationwide
No confidential records required to start.
WHY WE EXIST
Good work built your reputation. Good operations protect it.
Built for the business behind the work.
Contracting businesses grow because customers trust them to deliver. But with more work comes more estimating, coordination, billing, and decisions. The operating structure does not always grow at the same pace as the work.
Our perspective was shaped by commercial construction lending, where budgets, financial information, and project documentation are central to understanding risk and making sound decisions. That experience showed how valuable timely records and clear responsibility are, not only to a lender, but to the people running the business every day.
MONDR brings that discipline into managed revenue, pipeline, and project operations. We own defined business workflows, maintain clear controls over approvals and exceptions, and provide practical owner-level reporting.
The goal is simple: build a business that can keep moving, with clearer accountability and less reliance on the owner for every handoff.
BUILT AROUND YOUR BUSINESS
Personal attention.
Clear responsibility.
Whether you’re adding crews, pursuing larger jobs, or simply want a more disciplined operation, we start with the business you actually run. We learn your systems and team before defining the work we’ll handle.
Focused attention, clear scope, and a steady working rhythm for you and your team.
01
Understand the way your work moves.
We learn your trade, people, systems, handoffs, and the points where jobs or decisions slow down.
02
Set clear responsibility.
We agree on the work MONDR will own, the information we need, and who makes each decision.
03
Follow through. Keep you informed.
We move the agreed workflows forward and give you practical visibility into progress and exceptions.
THE BUSINESSES WE SUPPORT
Commercial electrical & fire protection contractors · Commercial mechanical & HVAC contractors · Plumbing · Electrical · HVAC & mechanical ·Commercial roofing· Concrete, sitework & other specialty trades